About Us

As the trusted authority on the risks and benefits of the products in our portfolio, we empower healthcare decisions regarding their safe and appropriate use.

Patient Tablet

Who We Are

We interact directly with healthcare professionals, patients and caregivers.

We are a Global Organization that provides 'One Medical Voice' with high quality and consistent medical information.

We are professionals with healthcare degrees or relevant scientific training and maintain product expertise.

What We Do

Respond to unsolicited medical information requests from patients, caregivers and a diverse set of healthcare professionals

  • Provide accurate and balanced clinical and scientific information in a timely manner to healthcare professionals
  • Deliver product information to patients and caregivers

Patient literature

Create and manage scientific content

  • Content is evidence-based and accurate, scientifically balanced, non-misleading and non-promotional
  • Scientific content undergoes rigorous internal medical review and is updated regularly to reflect new information


Leader within the Medical Information community

  • Delivering Medical Information in innovative ways for the benefit of patients and healthcare providers
  • Collaborate with phactMI*, Drug Information Association, and Schools of Pharmacy

*phactMI is a collaboration of pharmaceutical company Medical Information departments dedicated to supporting HCPs in their committment to provide quality patient care. To learn more go to: www.phactmi.org

Patient Lab


Our Trusted Partner

Patient PhactMe